You will be reminded one month before your child’s 13th birthday. You and your teen must sign a form to keep your account. What happens when my 12-year-old becomes a teen? You and your teen will still need to complete the Patient Care Representative (PCR) sign-up paperwork. How can I help my teen participate in his or her health care? Patient Gateway’s access rules follow these laws. Because of this, the law treats the sharing of medical information differently for teens than for children. But they may have unique privacy concerns. Most teens can’t make health care decisions on their own. Why does my teen need to approve my access to Patient Gateway? If your child is age 13 or older, both you and your teen must sign up together. If your child is age 12 or younger, you may access Patient Gateway by filling out the Patient Care Representative (PCR) Access Authorization Form. Frequently Asked Questions How is Patient Gateway different for teens? Your physician’s office must check photo ID before giving anyone access to Patient Gateway. Mass General for Children takes privacy seriously. You must bring the form to your practice. (It will expire if you don’t take action.) Log on to Patient Gateway to activate your account when you get your temporary password.Once we process this form, you will receive an email with your username and a letter with your temporary password.Bring the completed form to your child’s appointment.Fill out the Patient Care Representative (PCR) Access Authorization Form (PDF).Browse a library of trusted health and disease information.Set up email reminders for scheduled appointments.Ask for appointments, referrals and prescription renewals.Talk with your physician’s office through e-mail.Access and print out your child’s school and camp health forms and vaccination records.Peace of mind, and it’s easy! You can use Patient Gateway to: Connecting with your child's doctor's office has never been easier. Why should I sign up for Patient Gateway? This online tool helps you talk securely with your physician’s office, see your child’s health records and read health education materials. Mass General for Children now offers Mass General Brigham Patient Gateway. Secure, convenient online access for your child’s health information whenever you need it. Patient Gateway, sponsored by Massachusetts General Hospital and Mass General Brigham, provides secure, online access to your health information whenever you need it. Billing, Insurance & Financial Assistance.
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